Privacy & Cookie Policy

At Ideal Nests (“we”, “us”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website or services.

Who We Are

Ideal Nests provides property management, short-let, and Airbnb management services. Our head office is [Your Office Address]. We are registered as a data controller where required by law.

How We Collect Information

We collect information when you:

• Use our website or submit a property enquiry

• Contact us via email, phone, or through our website forms

• Book a property or use our short-let or management services

• Subscribe to newsletters or updates

Information We Collect

We collect only the information necessary to provide our services, which may include:

• Name, contact details, and IP address

• Booking details, guest information, and accommodation requirements

• Payment information through secure third-party processors (e.g., Stripe)

• Cookie and usage data to improve website experience

For children under 18 traveling with guests, we only collect age information where required, not personal details.

How We Use Your Information

We use your data to:

• Process bookings and enquiries

• Communicate with you about your property or stay

• Manage check-in, check-out, cleaning, and maintenance services

• Send newsletters or marketing (only if you have opted in)

• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal data. Your information may be shared with:

• Third-party service providers (e.g., cleaning teams, maintenance, OTAs) to manage your property or booking

• Legal authorities when required by law

All third parties are required to keep your data secure and use it only for the agreed purpose.

Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Restrict or object to processing

• Withdraw consent to marketing communications at any time

For inquiries, email info@idealnests.com or call [Your Phone Number].

Data Retention & Security

We retain personal information only as long as necessary for bookings, legal, or business purposes. Payment details are encrypted and processed securely. We implement technical and organizational measures to protect your data.

International Transfers

If your data is processed outside your country of residence, we ensure appropriate safeguards are in place to protect your privacy.

Cookie Policy

We use cookies to improve website performance and your experience. Types of cookies include:

• Strictly necessary cookies: Required for site functionality

• Performance cookies: Track visitor interactions to improve usability

• Functionality cookies: Remember preferences and return visits

• Targeting cookies: Help tailor marketing and advertising

You can control or disable cookies via your browser settings. For Google Analytics opt-out, visit: https://tools.google.com/dlpage/gaoptout.

By using our website, you accept our use of cookies in accordance with this policy.

Changes to This Policy

Any updates to this policy will be posted on this page.